Skeletonnewea

Privacy Policy

Last Updated: January 2025

1. Introduction

Skeletonnewea ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://skeletonnewea.world and use our services.

This policy complies with the Australian Privacy Act 1988, the General Data Protection Regulation (GDPR), and other applicable data protection laws.

2. Data Controller

Business Name: Skeletonnewea
Address: Hospital Road, Prince of Wales Hospital, Randwick NSW 2031, Australia
Phone: +61 2 9382 4530
Email: writetous@skeletonnewea.world

3. Information We Collect

3.1 Personal Information

We collect the following personal information when you voluntarily provide it:

  • Name
  • Email address
  • Phone number (if provided)
  • Message content from contact forms
  • Any other information you choose to provide

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website addresses
  • Cookie data (see our Cookie Policy)

4. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect against fraud and security threats

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: You have given explicit consent for processing your personal data
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Contract: Processing is necessary to fulfill contractual obligations

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website and services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact Form Data: Retained for 3 years from the date of submission
  • Analytics Data: Retained for 26 months
  • Cookie Data: Varies by cookie type (see Cookie Policy)

After the retention period, we securely delete or anonymize your personal data.

8. Your Rights

Under GDPR and Australian privacy laws, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, contact us at writetous@skeletonnewea.world.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by relevant authorities
  • Other legally approved transfer mechanisms

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: writetous@skeletonnewea.world
Phone: +61 2 9382 4530
Address: Hospital Road, Prince of Wales Hospital, Randwick NSW 2031, Australia

14. Supervisory Authority

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority. In Australia, you may contact the Office of the Australian Information Commissioner (OAIC).